July 31, 2010

COMMUNICATION

Find Your Strength
Even with the best of intentions people can send mis-leading, confusing, and inappropriate messages. Mis-communication in the workplace leads to gossip, and gossip leads to hurt feelings and hurt feelings lead to a workplace in turmoil. When a co-worker says something that appears to be hurtful, in anger or derogatory our natural instinct is to get angry (and generally not approach the person to resolve the issue). Our natural instinct it to "blow off steam" with another co-worker, not the person causing us anguish. Our natural instinct is to avoid the person which often allows the situation to fester. This topic is being posted to share with others the various ways in which we find the strength to confront the person who is causing us the anguish. What do you do? What inner strength do you use?

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